> For the complete documentation index, see [llms.txt](https://docs.cekat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cekat.ai/marketing/dashboard-perfomance/events-dashboard.md).

# Events dashboard

Halaman **Events** adalah **event console realtime** yang menampilkan semua aktivitas penting yang terjadi di dalam sistem. Setiap event yang ditrigger akan langsung muncul di halaman ini secara real time. 

***

1. **Tujuan Halaman Events**
   * Melihat semua event yang terjadi secara **realtime**.
   * Mengecek apakah funnel seperti klik campaign, open landing page, hingga order paid tercatat dengan benar.
2. **Jenis Event yang Ditampilkan**\
   Halaman Events menampilkan seluruh kategori event berikut:
   * **Clicked Campaign** — Trigger ketika user mengklik campaign link atau CTA.
   * **Opened Landing Page** — Event ketika user mengunjungi landing page yang sudah ditandai tracking.
   * **Form Submitted** — Ketika user submit form dari website/landing page.
   * **Session Started** — Terbentuknya session baru dari customer.
   * **Session Ended** — Session berakhir oleh agent, AI, atau auto resolve.
   * **Incoming Call** — Customer menelpon agent melalui sistem.
   * **Outgoing Call** — Agent menelpon customer.
   * **Label Added** — Ada label baru yang ditambahkan ke conversation.
   * **Pipeline Changed** — Pipeline/contact status berubah (misal: Leads → Prospect).
   * **Ticket Created** — Ketika ticket baru dibuat untuk percakapan tersebut.
   * **Order Paid** — Order berhasil dibayar dan tercatat sebagai sales.


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