Orders

Connect the AI to your shopping or ordering system

Orders connects the AI to the Orders system, so it can create orders automatically based on the conversation, including shipping costs, payment and customer details.

Setting up Orders

1

Open the Integration page

On the Integration page, go to Connected Apps and find Orders.

2

Turn it on

Click Activate.

3

Configure the settings

Click Settings to configure AI Orders.

4

Choose a shipping address

The shipping address is optional: you can make it required or not. If you make it required, you can then choose the sender address and the couriers you want to offer.

5

Choose a payment method

You can set the payment method you want. There are two options: Manual and Xendit.

• Xendit: you'll need an active Xendit account that's already connected to your business account. Xendit payments use a payment link generated by Xendit.

• Manual: you'll first need to add your bank account or e-wallet at https://chat.cekat.ai/payment-settings?activeTab=payment_method. With manual payment, you can choose one bank account or e-wallet to use.

6

Click Save Configuration

The Save Configuration button has four states:

• Enabled once you've added a prompt

• Enabled when you change the prompt

• Disabled when no prompt has been added yet

• Disabled when the prompt hasn't changed