> For the complete documentation index, see [llms.txt](https://docs.cekat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cekat.ai/en/ai-and-platform/human-agents-and-teams/teams.md).

# Teams

**Teams** help you organize how your agents work, including choosing supervisors to manage each team more efficiently.

### Creating a team

1. Go to Settings
   * Open the **Setting** menu, then choose **Human Agent**.
2. Open the Teams tab
   * Click the **Teams** tab to manage your teams.

     <figure><img src="https://3693109682-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZNZlvyOVkZXyd3pz2Cql%2Fuploads%2FmWR51ImgFSjskCc8O9bF%2FScreenshot%202025-04-29%20at%203.12.17%E2%80%AFPM.png?alt=media&#x26;token=3052e69a-0d44-4f42-8d70-0e569a5b8fcb" alt=""><figcaption></figcaption></figure>
3. Click Create Teams
   * Click **Create Teams** to start setting up a new team.
4. Fill in the Create Teams form
   * In the **Create Teams** pop-up, add:
     * **Team name**: the name of your new team.
     * **Agent**: the agents who'll be part of the team.
     * **Supervisor**: the team's supervisor. You can choose more than one (optional).

       <figure><img src="https://3693109682-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZNZlvyOVkZXyd3pz2Cql%2Fuploads%2FgrPt466PZai1f8RuS0So%2FScreenshot%202025-04-29%20at%203.12.32%E2%80%AFPM.png?alt=media&#x26;token=a45ef001-c666-419a-afe9-dcdb017dd34c" alt=""><figcaption></figcaption></figure>
5. Good to know
   * A supervisor can also be added as an agent if they want to handle chats too.
   * A regular agent can't be made a supervisor.
6. Click Create
   * Once everything's filled in, click **Create** to set up the team.

#### Still not sure about something? Watch the video tutorial below to see each step in action.

{% embed url="<https://www.youtube.com/watch?v=-74v4z8bN7s>" %}