> For the complete documentation index, see [llms.txt](https://docs.cekat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cekat.ai/en/ai-and-platform/connected-platforms/instagram-inbox.md).

# Instagram Inbox

### **How to connect an Instagram inbox**

1. Go to the Connect Platform page
   * Open the **Connect Platform** page from the **navbar** or the **Settings menu**.

     <figure><img src="https://3693109682-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZNZlvyOVkZXyd3pz2Cql%2Fuploads%2FDtQBATKrlIxOsA7y4cGa%2FScreenshot%202025-04-28%20at%2012.44.11%E2%80%AFPM.png?alt=media&#x26;token=511d80b5-0c49-4d24-b47c-792f3931c2a0" alt=""><figcaption></figcaption></figure>
2. Click the plus button to add a new inbox or platform
   * Click the **"+"** button to the right of **Inboxes** to add a new inbox or platform.

     <figure><img src="https://3693109682-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZNZlvyOVkZXyd3pz2Cql%2Fuploads%2FHca4UkUEpZsD1E5YgrSv%2FScreenshot%202025-04-28%20at%2012.45.50%E2%80%AFPM.png?alt=media&#x26;token=d81ff8d5-5f41-492f-90b0-34c2c3fbe226" alt=""><figcaption></figcaption></figure>
3. **Choose Instagram**

   * Select the **Instagram** option.

   <figure><img src="https://3693109682-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZNZlvyOVkZXyd3pz2Cql%2Fuploads%2F8uhqvbOxaSCypSQtbiL4%2FConnected%20Platform.jpg?alt=media&#x26;token=f412e5d3-20db-4b55-a2e9-c1dd22dd48e6" alt=""><figcaption></figcaption></figure>
4. **Log in to your Instagram account**
   * Enter your Instagram login details. Make sure the account is **public**, not private.
5. **Give business access permission**
   * Allow Instagram to access your current and future businesses, then click **Continue**.
6. **Choose your accounts**
   * Select the **Facebook Page** and the Instagram account you want to connect, then click **Continue**.
7. **Finish the setup**
   * Click **Continue**, then **Done**.
8. **Check your connected inbox**
   * Go back to **Connected Platform** to make sure everything is connected.
   * Your Instagram inbox will appear there, ready to use.

#### Still not sure about something? Watch the video tutorial below to see each step in action.

{% embed url="<https://youtu.be/-RBl2tWqsuc>" %}