> For the complete documentation index, see [llms.txt](https://docs.cekat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cekat.ai/en/ai-and-platform/ai-agent/knowledge-source/product.md).

# Product

The Product feature lets your AI learn about the products you've already set up in the Product menu. You'll need to import them first, so the AI can recognize each product's details and use them when answering customers.

### 1. Importing products into Knowledge

1. An empty product list
   * If you haven't imported anything yet, the page will show **Product List Empty**.

     <figure><img src="https://3693109682-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZNZlvyOVkZXyd3pz2Cql%2Fuploads%2F40z1TVTU2EGUUnprW6p9%2FScreenshot%202025-04-28%20at%203.00.20%E2%80%AFPM.png?alt=media&#x26;token=685b4855-f52e-4f5a-a8bd-29247c56295b" alt=""><figcaption></figcaption></figure>
2. Click Import Product
   * Click **Import Product** to start importing.
3. The Import Product pop-up
   * A pop-up opens with a table of the products you've created.
   * The table shows details such as **product name**, **price**, **weight** and more.

     <figure><img src="https://3693109682-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZNZlvyOVkZXyd3pz2Cql%2Fuploads%2FsYMEJdCFt439dvUfT6vf%2FScreenshot%202025-04-28%20at%203.00.35%E2%80%AFPM.png?alt=media&#x26;token=3aedab88-c27b-48d6-b29e-30ef8dfba222" alt=""><figcaption></figcaption></figure>
4. Tick the products you want to import
   * Tick the box next to each product you want to add to Knowledge.
5. Click Add Product
   * Once you've chosen your products, click **Add Product**.
6. Your products are imported
   * The pop-up closes, and your AI now knows about your products.

### 2. Removing products from Knowledge

1. Tick the products you want to remove
   * Tick the products you want to remove from Knowledge.
2. Click the trash icon
   * Once you've ticked them, a **trash** icon appears above the product list.
   * Click it, then click **Yes** to confirm.
