> For the complete documentation index, see [llms.txt](https://docs.cekat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cekat.ai/chat-setting.md).

# Chat setting

- [SLA Management](https://docs.cekat.ai/chat-setting/sla-management.md)
- [AI Auto Resolve](https://docs.cekat.ai/chat-setting/ai-auto-resolve.md)
- [Labels](https://docs.cekat.ai/chat-setting/labels.md)
- [Pipeline](https://docs.cekat.ai/chat-setting/pipeline.md)
- [AI Followups](https://docs.cekat.ai/chat-setting/ai-followups.md)
- [Quick Reply](https://docs.cekat.ai/chat-setting/quick-reply.md)
- [Working Hour](https://docs.cekat.ai/chat-setting/working-hour.md): Fitur ini memungkinkan status agen berubah otomatis menjadi online atau offline berdasarkan jam kerja dan jadwal libur yang telah ditentukan.