> For the complete documentation index, see [llms.txt](https://docs.cekat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cekat.ai/chat.md).

# Chat

- [Broadcasts](https://docs.cekat.ai/chat/broadcasts.md)
- [Template](https://docs.cekat.ai/chat/broadcasts/template.md)
- [Cara Membuat Template](https://docs.cekat.ai/chat/broadcasts/template/cara-membuat-template.md)
- [Broadcast Message Analytics](https://docs.cekat.ai/chat/broadcasts/broadcast-message-analytics.md)
- [Broadcast Template Authentication (OTP)](https://docs.cekat.ai/chat/broadcast-template-authentication-otp.md)
- [WhatsApp Call](https://docs.cekat.ai/chat/whatsapp-call.md)
- [Setup WhatsApp Call](https://docs.cekat.ai/chat/whatsapp-call/setup-whatsapp-call.md)
- [How To Use WhatsApp Call](https://docs.cekat.ai/chat/whatsapp-call/how-to-use-whatsapp-call.md)
- [Call Details](https://docs.cekat.ai/chat/whatsapp-call/call-details.md)
- [Call History](https://docs.cekat.ai/chat/whatsapp-call/call-history.md)
- [Rules & Limitations](https://docs.cekat.ai/chat/whatsapp-call/rules-and-limitations.md)
- [Ticket](https://docs.cekat.ai/chat/ticket.md)
- [Template](https://docs.cekat.ai/chat/ticket/template.md)
- [Ticket Board](https://docs.cekat.ai/chat/ticket/ticket-board.md)
- [Multiple Board](https://docs.cekat.ai/chat/ticket/ticket-board/multiple-board.md)
- [Create ticket](https://docs.cekat.ai/chat/ticket/create-ticket.md)
- [Ticket Integration](https://docs.cekat.ai/chat/ticket/ticket-integration.md)
- [Flow](https://docs.cekat.ai/chat/flow.md)
- [Customer Satisfaction Score (CSAT)](https://docs.cekat.ai/chat/customer-satisfaction-score-csat.md)
- [AI Send Image & File](https://docs.cekat.ai/chat/ai-send-image-and-file.md)
- [AI Send Image](https://docs.cekat.ai/chat/ai-send-image-and-file/ai-send-image.md)
- [AI Send Files](https://docs.cekat.ai/chat/ai-send-image-and-file/ai-send-files.md)
- [Old Analytics](https://docs.cekat.ai/chat/old-analytics.md)
- [Conversation Analytics](https://docs.cekat.ai/chat/old-analytics/conversation-analytics.md)
- [AI Agent Analytics](https://docs.cekat.ai/chat/old-analytics/ai-agent-analytics.md)
- [Business Report Analysis](https://docs.cekat.ai/chat/old-analytics/ai-agent-analytics/business-report-analysis.md)
- [Human Agent Analytics](https://docs.cekat.ai/chat/old-analytics/human-agent-analytics.md)
- [New Analytics (session based)](https://docs.cekat.ai/chat/new-analytics-session-based.md)
- [Session Analytics](https://docs.cekat.ai/chat/new-analytics-session-based/session-analytics.md)
- [Human Agent Analytics](https://docs.cekat.ai/chat/new-analytics-session-based/human-agent-analytics.md)
- [AI Agent Analytics](https://docs.cekat.ai/chat/new-analytics-session-based/ai-agent-analytics.md)
- [Customer Journey](https://docs.cekat.ai/chat/customer-journey.md)
- [IP Blacklist (Livechat)](https://docs.cekat.ai/chat/ip-blacklist-livechat.md)