> For the complete documentation index, see [llms.txt](https://docs.cekat.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cekat.ai/api-documentation/chat/conversation.md).

# Conversation

Read conversations, see who handled them, and assign AI agents.

A conversation is the chat thread between one contact and one of your inboxes. Use these endpoints to list conversations, read one in detail, see which human agent handled each one, and change the AI agent that replies.